Frequently Asked Questions

Find answers to commonly asked questions about our services and learn more about our high-end German kitchens.

Our Commitment to Quality

What materials are your kitchens made from?

Our kitchens are composed of precision-engineered wood composites sourced from high-quality, sustainable wood. These designs are rigorously tested to withstand temperature and humidity fluctuations, exceeding industry standards.   We hold numerous certifications demonstrating our dedication to quality, safety, and minimizing formaldehyde usage. Learn more about our certifications here. 

We maintain stringent quality control throughout the manufacturing process, from material selection to assembly. Our kitchens undergo rigorous testing, including simulations of real-life usage with advanced robotics, ensuring they meet German quality standards.  

Read more about our manufacturer’s commitment to quality here. 

Our kitchens are built to last, backed by a 15-year warranty on moving parts, fronts, and cabinets. The premium materials and expert construction minimize the need for repairs, providing long-term value. Our dedicated service team is available for post-installation support. 

Yes, our kitchens are constructed with durable, high-quality materials suitable for standard indoor use. They are designed to withstand typical indoor temperature and humidity levels in Thailand.

German-made kitchens offer superior customization, premium quality materials, precision craftsmanship, and enhanced longevity. Unlike flatpack options that are commonly found in lower-priced brackets across Thailand, our kitchens are machine-assembled to your exact specifications with minimal error.  

They also use premium, certified materials, contributing to increased property value. Contact us to learn more about personalization options. 

Personalizing Your Dream Kitchen

Can you create a kitchen based on a design I found online?

While we may not be able to replicate every online design, our extensive design options and customization capabilities allow us to help you achieve your desired look. 

Learn more about our variety of design options here or contact us to discover the full extent of personalization with German Kitchen Design. 

Yes, we specialize in creating custom kitchens. We’ll collaborate with you to incorporate your ideas and preferences into your dream design. 

We offer a diverse range of styles, including modern, design, natural/Scandinavian, cottage, and minimalist handleless kitchens. 

Yes, our latest catalog is available for download here.

We specialize in built-in, custom-designed German kitchens tailored to your specific requirements. Contact us to begin your journey. 

Understanding Our Pricing

How much do your kitchens cost?

Our bespoke, high-end kitchens represent the highest standards. To understand the investment range, visit our showroom to experience our quality firsthand and discuss your vision with our team. 

While the initial cost may be higher, our kitchens offer superior long-term value due to durable materials, craftsmanship, and a comprehensive 15-year warranty, minimizing future repairs and increasing property value. 

Yes, contact us with your floor plan and design preferences, and we’ll provide a personalized estimate.

Yes, we offer various promotions. Follow us on social media (Facebook, Instagram, Line) or contact us for current offers.

Services We Offer

Can I buy individual kitchen components?

We don’t sell individual components. We design complete kitchens tailored to your needs, integrating fixtures, fittings, and appliances to create a cohesive space. 

Our appliances and worktops are designed to complement our kitchens and are offered as part of a complete project for seamless integration. They are not sold individually. 

Our kitchens are proudly made in Germany, leveraging the country’s engineering expertise and commitment to quality. 

Yes, we offer professional installation. Your kitchen will be imported from Germany and installed by our expert team. 

Our project management encompasses every aspect, from initial design and customization to import, delivery, and expert installation, ensuring a seamless experience. 

Yes, we collaborate with designers and contractors to create integrated kitchen solutions. 

Yes, we are open to supply partnerships and collaborations with companies that align with our quality and values. Please contact us via our Partner With Us page. 

We primarily focus on residential kitchens, but we can design and install pantries for commercial office buildings. 

We serve Bangkok, Hua Hin, Pattaya, Khao Yai, and Koh Samui. Contact us for more information on our service areas. 

Yes, our multilingual team is fluent in English, Thai, and German, ensuring clear communication throughout your project. 

Yes, we encourage you to visit our showroom in River City Bangkok to discuss your project with our experts. Contact us to schedule a consultation or visit us during our opening hours: Tuesday to Sunday, 10 AM – 7 PM (closed Mondays). 

Post-Installation Care & Support

Do you offer after-sales service?

We offer comprehensive post-installation services, including repairs and maintenance, to ensure your kitchen’s quality and functionality for years to come.

Our dedicated service team is available to assist you after installation. Your satisfaction is our priority, so please don’t hesitate to contact us. 

We specialize in servicing and maintaining the kitchens we design and install. We therefore focus solely on our own installations. 

Delivery and installation typically take 4-5 months from order confirmation. We work closely with our clients to ensure efficient Installation times, which vary based on project complexity. 

Yes, your kitchen comes with a comprehensive 15-year warranty that covers all moving parts, and unlike numerous providers, this includes the kitchen itself as well. Contact us for full warranty terms and conditions.